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Shipping and Return Policy


SHIPPING

Shipments will be processed according to the method of shipment you have chosen at checkout.

Shipping Days and Hours are Monday-Friday 8:00 AM - 4:30 PM CST

In most cases orders will be processed the same day or by the following Shipping Day.
Shipping notification will be sent by e-mail at the time of the shipment.
If a delay or omission in shipping is anticipated a notification will be made by e-mail within 1 Shipping Day of order placement.

Estimated Shipping Times

FedEx® Home Delivery - Shipping will take from 3-7 business days depending on destination and proximity to Laredo, TX
Note: FedEx® Home Delivery cannot be sent to P.O. Boxes or U.S. Military Postal Drops

FedEx Smartpost - Shipping will take from 7-10 business days depending on destination and proximity to Laredo, TX
Note: Smartpost shipments are delivered by the U.S. Postal Service - they are less expensive than FedEx home delivery and can be sent to P.O. Boxes & U.S. Military Postal Drops

FedEx® Overnight shipments will be delivered in 1-2 days depending on the day and time the order is received. Our cutoff for overnight delivery is M-F 1:00 PM CST International shipments to locations outside of the U.S. are available via FedEx® FIMS for delivery by local Postal Services - allow 7-10 business days for delivery.

RETURNS

If you are unsatisfied with your purchase for any reason a full refund will be provided upon return of the merchandise.

Simply e-mail your request for return to sales@decorativetrimmings.com and we will provide return instructions.